Virtual inspection is an interactive video inspection performed by the homeowner, installer, and/or retailer with a Certified Inspector using today’s modern and innovative technology.
Using a video conferencing service, the Certified Inspector will connect with the homeowner, installer, and/or retailer. On the recorded video, both parties will discuss the claim history and events leading to the interactive video inspection.
The inspection will then proceed with the homeowner (or other party assisting in the inspection) showing the certified inspector all the issues and performing basic measurements and field tests done with everyday household items.
*If the homeowner does not have the adequate tools, a free inspection kit can be sent to the home and used for the inspection.