The cost of exhibiting at the Expo varies based on the size of the booth you reserve as well as whether or not you are a member of NWFA.

 

For more pricing information, please visit the Booth Package webpage or contact Penny Key, Meeting & Trade Show Director at penny.key@nwfa.org.

NWFA reserves the right to consider an Exhibitor's downsizing of booth space as a cancellation of original space and purchase of new booth space. Accordingly, the Exhibitor may be required to move to a new location after requesting downsized space. 

 

Booth cancellations received by October 21, 2024 will receive 50% of their original exhibit fee. After October 22, 2024, no refunds will be given. No refunds will be given for booths reserved after October 22, 2024. Please send written notice to penny.key@nwfa.org.  

 

Exhibit Staff Registration Refund Policy

A 25% administrative fee will be deducted from each registration cancellation and must be submitted in writing via email to nwfaexh@maritz.com by April 4, 2025. No registration refunds will be issued after April 4, 2025.

Please go to the Exhibitor Resource Page of the Expo website for booth package information and you will find a link to the online booth application system.  

To provide our attendees with the best experience possible, we do not allow exhibitors to leave early. If an exhibitor chooses to leave early, they will not be allowed to exhibit at the NFWA Expo the following year or you can hire the official decorator GES to tear down and ship the booth if your flight is within one-hour tear-down.  

Sponsorship levels and benefits are available to view within the Exhibitor section of the Expo website and a list of items can be found within the Sponsor Gallery.  Or, contact Penny Key, Meeting & Trade Show Director at penny.key@nwfa.org for details.

NWFA Expo attire is business casual for all events. We recommend bringing a sweater or light jacket with you since personal preferences vary regarding room temperature.   

Yes, NWFA will send emails periodically to update you on the agenda, event happenings, and logistics. Please make sure that we are on your safe sender's list to ensure you receive all important event information. Click here to view the schedule.

Registration Cancellation Policy

A 25% administrative fee will be deducted from each cancellation and must be submitted in writing via email to NWFA@maritz.com by March 24, 2026.

No refunds will be issued after March 24, 2026.


Housing Cancellation Policy

Cancellations received after March 6, 2026, will be charged a fee of $75 per room by NWFA. Cancellations made by the web or email at NWFA@maritz.com on or before the deadline will not incur this cancellation fee.

Cancel reservation through the Expo registration website by April 2, 2026.  After April 8, 2026, contact the hotel directly for any required changes. The hotel will charge a one-night deposit per room reservation on or after April 8, 2026, and refundable if the reservation is cancelled 72 hours before arrival. 

   

Registration Cancellation Policy

A 25% administrative fee will be deducted from each cancellation and must be submitted in writing via email to NWFA@maritz.com by March 24, 2026.

No refunds will be issued after March 24, 2026.


Expo Housing Cancellation Policy

Cancellations received after March 6, 2026, will be charged a fee of $75 per room by NWFA. Cancellations made by the web or email at NWFA@maritz.com on or before the deadline will not incur this cancellation fee.

Cancel reservation through the Expo registration website by April 2, 2026.  After April 8, 2026, contact the hotel directly for any required changes. The hotel will charge a one-night deposit per room reservation on or after April 8, 2026, and refundable if the reservation is cancelled 72 hours before arrival. 

   

Suitcasing solicitation of business by anyone who is not an official show exhibitor is strictly prohibited. NWFA takes this matter very seriously and any individual who violates this rule will be asked to leave the show venue immediately without the right to receive any refund of fees.

Photography, videos, and audio recordings at the NWFA Wood Flooring Expo are strictly prohibited without the approval of NWFA management. NWFA has a professional photographer and videographer at Expo and will make images available upon request.  By attending Expo, you agree that NWFA may use your image for marketing and promotional purposes. If you would like to have your own photographer or videographer attend Expo, please go to the Registration Desk and ask to speak with NWFA Staff.  

PLEASE REVIEW BEFORE SELECTING A CONTACT PHONE NUMBER OR EMAIL.   

REGISTRATION AND HOUSING
-
Call Maritz Customer Service at (864) 342-6353 (9 am – 5 pm EST, Monday – Friday).  If you are an Attendee, you can email Maritz at NWFA@maritz.com .  If you are an Exhibitor email  NWFAEXH@maritz.com .

MEMBERSHIP 
- Call NWFA at (800) 422-4556, ext. 113, or email jayme.diskin@nwfa.org.

EDUCATION - Call NWFA at (800) 422-4556, ext. 113, or email events@nwfa.org.

EXHIBIT OPERATIONS -  Email events@nwfa.org

EXHIBITOR & SPONSORSHIP SALES - Call Penny Key, Director of Convention & Meetings at (800) 422-4556, ext. 108, or email at penny.key@nwfa.org

NWFA Service Animal Policy

To ensure accessibility and compliance with the Americans with Disabilities Act (ADA), the following policy governs the presence of animals at any NWFA events, including NWFA EXPO and affiliated events:

Permitted Animals

Only service animals are permitted within the trade show premises. A service animal is defined under the Americans with Disabilities Act (ADA) Title III as a dog that is individually trained to perform specific tasks directly related to a person’s disability.

Examples of qualifying tasks include:

  • Guiding individuals who are blind
  • Alerting individuals who are deaf
  • Assisting with mobility or balance
  • Detecting and responding to medical conditions (e.g., seizures, blood sugar levels)
  • Providing psychiatric support through trained tasks (e.g., interrupting disassociation episodes)

Not Permitted Animals

The following animals do not qualify as service animals under the ADA and are not permitted at any NWFA event, including NWFA EXPO:

  • Emotional support animals
  • Therapy animals
  • Comfort animals
  • Pets of any kind

Handler Responsibilities

  • Service animals must remain under control at all times, either by being leashed, harnessed, or responding to voice commands.
  • The handler is responsible for the care, supervision, and behavior of the service animal.
  • If a service animal is disruptive, aggressive, or poses a health/safety risk, event staff may request its removal while continuing to accommodate the individual.

On-Site Coordination
NWFA, venue, and event staff are trained to recognize ADA-compliant service animal protocols. No documentation, certification, or identification is required, and staff may only ask the following questions:

  1. Is the animal required because of a disability?
  2. What task has the animal been trained to perform?

We appreciate your cooperation in maintaining a respectful, inclusive, and legally compliant environment for all attendees of NWFA events.