The cost of exhibiting at the Expo varies based on the size of the booth you reserve as well as whether or not you are a member of NWFA.

For more pricing information, please visit the Booth Package webpage or contact Penny Key, Meeting & Trade Show Director at penny.key@nwfa.org.

NWFA reserves the right to consider an Exhibitor's downsizing of booth space as a cancellation of original space and purchase of new booth space. Accordingly, the Exhibitor may be required to move to a new location after requesting downsized space. 

Booth cancellations received by October 21, 2024 will receive 50% of their original exhibit fee. After October 22, 2024, no refunds will be given. No refunds will be given for booths reserved after October 22, 2024. Please send written notice to penny.key@nwfa.org.  

Exhibit Staff Registration Refund Policy

A 25% administrative fee will be deducted from each registration cancellation and must be submitted in writing via email to nwfaexh@maritz.com by April 4, 2025. No registration refunds will be issued after April 4, 2025.

Please go to the Exhibitor Resource Page of the Expo website for booth package information and you will find a link to the online booth application system.  

To provide our attendees with the best experience possible, we do not allow exhibitors to leave early. If an exhibitor chooses to leave early, they will not be allowed to exhibit at the NFWA Expo the following year or you can hire the official decorator GES to tear down and ship the booth if your flight is within one-hour tear-down.  

Sponsorship levels and benefits are available to view within the Exhibitor section of the Expo website and a list of items can be found within the Sponsor Gallery.  Or, contact Penny Key, Meeting & Trade Show Director at penny.key@nwfa.org for details.

NWFA Expo attire is business casual for all events. We recommend bringing a sweater or light jacket with you since personal preferences vary regarding room temperature.   

Yes, NWFA will send emails periodically to update you on the agenda, event happenings and logistics. Please make sure that we are on your safe senders list to ensure you receive all important event information. Click here to view schedule.

A 25% administrative fee will be deducted from each registration cancellation and must be submitted in writing via email to nwfa@maritz.com by March 18, 2025. No registration refunds will be issued after March 18, 2025.

Cancellations received after March 5, 2025 will be assessed a fee of $75 per room by NWFA. Cancellations made by the web or by email at nwfa@maritz.com on or before the deadline will not be charged the cancellation fee.

You must contact the hotel directly, within 72 hours prior to arrival, to avoid a full night's room and tax penalty in addition to the $75 NWFA cancellation fee. A one-night deposit per room reservation will be charged by the hotel on or after March 27, 2025.

Suitcasing solicitation of business by anyone who is not an official show exhibitor is strictly prohibited. NWFA takes this matter very seriously and any individual who violates this rule will be asked to leave the show venue immediately without the right to receive any refund of fees.

Photography, videos, and audio recordings at the NWFA Wood Flooring Expo are strictly prohibited without the approval of NWFA management. NWFA has a professional photographer and videographer at Expo and will make images available upon request.  By attending Expo, you agree that NWFA may use your image for marketing and promotional purposes. If you would like to have your own photographer or videographer attend Expo, please go to the Registration Desk and ask to speak with NWFA Staff.  

For registration and housing assistance, please call (864) 342-6353 (9am – 5pm EST, Monday – Friday) or email at NWFA@maritz.com.

For information about Expo programming, call NWFA at (800) 422-4556, ext. 127, or email events@nwfa.org.

Service Animals - https://www.charlottemeetings.com/charlotte-convention-center/helpful-info

Only service animals are allowed inside our venues. Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability. Public entities must allow miniature horses to accompany people with disabilities where “reasonable.” Four factors may be used to determine what is reasonable:

• The miniature horse is housebroken.
• The miniature horse is under the owner’s control.
• The facility can accommodate the miniature horse’s type, size, and weight.
• The miniature horse does not compromises legitimate, necessary safety requirements.

Emotional support, therapy, comfort or companion animals are not considered service animals under the ADA. These terms are used to describe animals that provide comfort just by being with a person. Because they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA.